FAQ

Whether you’re an exhibitor or a visitor, this is where you’ll find further information and helpful answers to your questions about the ILM.

Please also note our current hygiene & safety concept.

Exhibiting

    Do I need a ticket for entry? Current setup and dismantling times? What is the shipping address at the fair? Which entrances are open during set-up times? Which entrances are open during the trade fair? Am I allowed to serve food and beverages at my booth? Where can I drop off checkroom items or luggage? Are the exhibition grounds barrier-free? Are dogs allowed at the events? Where is the nearest automatic teller machine (ATM)? Where can I park as trade visitor? Where are the taxi stands located? Where is the nearest gas station? Do I already have to be accredited for set-up and dismantling?

Visiting

    Why can’t I use my old login data anymore? As a trade visitor, can I purchase a ticket at the fair? Who do I contact if the ticket purchase via the online visitor store doesn’t work? Where can I drop off my coat or luggage? Is there WiFi on the exhibition grounds? Are the exhibition grounds barrier-free? Are dogs allowed at the events? Does Messe Offenbach have parking spaces for the disabled? Where is the nearest automatic teller machine (ATM)? Where can I park as trade visitor? Where are the taxi stands located? Where is the nearest hairdresser? Where is the nearest gas station?

Hygiene & Safety

    Who can I contact if I have questions about the hygiene concept? Where can I find the nearest pharmacy?

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