FAQ

Whether you’re an exhibitor or a visitor, this is where you’ll find further information and helpful answers to your questions about the ILM.

Please also note our current hygiene & safety concept.

Exhibiting

    Do I need a ticket for entry? Current setup and dismantling times? What is the shipping address at the fair? Which entrances are open during set-up times? Which entrances are open during the trade fair? Am I allowed to serve food and beverages at my booth? Where can I drop off checkroom items or luggage? Are the exhibition grounds barrier-free? Are dogs allowed at the events? Where is the nearest automatic teller machine (ATM)? Where are the taxi stands located? Where is the nearest gas station?

Visiting

    Why can’t I use my old login data anymore? As a trade visitor, can I purchase a ticket at the fair? Who do I contact if the ticket purchase via the online visitor store doesn’t work? Where can I drop off my coat or luggage? Is there WiFi on the exhibition grounds? Are the exhibition grounds barrier-free? Are dogs allowed at the events? Does Messe Offenbach have parking spaces for the disabled? Where is the nearest automatic teller machine (ATM)? Where are the taxi stands located? Where is the nearest hairdresser? Where is the nearest gas station?

Hygiene & Safety

    What are the current regulations? Who can I contact if I have questions about the hygiene concept? Do I already have to be accredited for set-up and dismantling? Is there a mask requirement for ILM? Where can I find the nearest test center? Where can I find the nearest pharmacy?

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