FAQ

Whether you’re an exhibitor or a visitor, this is where you’ll find further information and helpful answers to your questions about the ILM.

Please also note our current hygiene & safety concept.

Exhibiting

    Do I need a ticket for entry? Which entrances are open during set-up times? Where can I get additional help with set-up? What is the shipping address at the fair? As an exhibitor, which services can I hire for my stand? Which entrances are open during the trade fair? Am I allowed to serve food and beverages at my booth? Where can I drop off checkroom items or luggage? Is there WiFi on the exhibition grounds? Are the exhibition grounds barrier-free? Are dogs allowed at the events? Where is the nearest automatic teller machine (ATM)? Where are the taxi stands located?

Ausstellen

    Current setup and teardown times?

Visiting

    Why can’t I use my old login data anymore? As a trade visitor, can I purchase a ticket at the fair? Who do I contact if the ticket purchase via the online visitor store doesn’t work? As a trade visitor, can I also receive my ticket by mail? Where can I drop off my coat or luggage? Is there WiFi on the exhibition grounds? Are the exhibition grounds barrier-free? Are dogs allowed at the events? Where is the nearest automatic teller machine (ATM)? Where are the taxi stands located?

Hygiene & Safety

    What should I taken into consideration when traveling to ILM? Who can I contact if I have questions about the hygiene concept? Do I already have to be accredited for set-up and dismantling? What are the current regulations? Is there a mask requirement for ILM? Will there be a separate test center for and at ILM? Where can I find the nearest test center? Where can I find the nearest pharmacy?

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